Direct line to our engineering and support teams. Typical response time: < 2 hours for Pro plans, < 24 hours for everyone else.
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Email Support
help@appgen.dev
Emergency Line
+1 (800) 999-DATA
HQ Location
San Francisco
500 Terry Francois Street, 6th Floor Innovation District, CA 94158
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Before You Ask...
What is the typical response time for integration help?
If you are on the Agency plan, you have a dedicated Slack channel with direct access to our engineers (response < 1hr). For Pro users, we guarantee email responses within 24 hours.
Do you offer bespoke migration services?
Yes. For enterprise clients with databases exceeding 100GB, our "White Glove" team can handle the entire ETL process for a one-time fee. Use the contact form above and select "Enterprise Sales".
Where can I find my API Keys?
Log in to the Client Portal (top right button), navigate to 'Project Settings' -> 'API Credentials'. If you've lost your secret key, you will need to regenerate it for security reasons.
